When launching a document template from within the SFA (Sales Force Administration) module of eLink you might get the following error message:
Complete error message:
Exception – Cannot show the specified record! It may have been deleted or you may not have the proper access rights to view this information. ESchemaKeyNotFound in Node 8 “elink:edit” of SOAP request at Line:48, Char:27. Continue execution?
When continuing the execution you document template may not have all the eLink fields correctly shown and your document folder will not be linked to your sales opportunity neither to the product(s) of your sales opportunity.
Solution:
This error typically occurs when your template is linked to a project that no longer exists (or whereto the user has no – or no longer – access). (Please note that this is mandatory for showing your template when clicking on the ‘Send proposal’ button in the SFA module.) You’ll have to go to the document templates screen and in your wizard (step 4) you will have to specify an existing project (you might find edProject when your old project was deleted).
Good luck!
