Castlegate Technology Ltd has signed up to become one of the first UK resellers for eLink CRM, an ASP solution that enables users to manage their complete business operations through a cost effective online solution.
“This is an excellent solution for all the small and medium sized companies in the services and contractors sector who work and manage a disparate workforce to deliver solutions for clients”, said Michael Watson, Managing Director, Castlegate Technology Limited.
eLink CRM, customer relationship management, distributed by eLink UK helps companies to manage everything about the business from sales, marketing, for the whole customer relationship through to after sales service and offers help desk functionality.
With eLink all customer data is accessible from a central database which is extremely easy to use. At your office desk or through the Internet when you are away on business, you can easily perform all the tasks required to develop and manage your customers.
An absolute must for small and medium enterprises, eLink integrates itself into your existing application programs (Word, Outlook, Lotus Notes, Excel) and creates dynamic links between information that was previously dispersed.
Companies, contacts, projects, tasks, documents, e-mails or calendars; everything is clearly structured and updated in real-time. The information can then be used or sent out in an intuitive way by yourself or your colleagues, whether there are two, ten or a thousand of you.
All the information related to your customers is at hand, projects are updated, meetings are organised in the blink of an eye, and documents are no longer misplaced, allowing you to fully devote yourself to your business.
“Over the twenty years I have worked with computers and software I haven’t found anything as flexible as eLink when dealing with business and sales processes. I believe that eLink will not only help us run our business more effectively, but will also help our customers and anybody who needs a solution to help them communicate with all shareholders in their business more successfully. At Castlegate Technology we support the information technology function of a wide range of companies and eLink provides us with a unique platform to drive our business forward,” said Michael Watson.
Peter Jenkins, Managing Director of eLink UK, a Division of e-Advantage Solutions Ltd said, “It will be a pleasure to work with Michael Watson and the Castlegate Technology team; to help them get the very best out of eLINK Customer Relationship Management software for themselves and their clients. We look forward to establishing a solid partnership with Castlegate Technology and working together to build on the successful foundations we have here at eLink UK.”