2 hours downtime on advantage.elinkuk server

Our apologies for the downtime on our Advantage server this morning. This is a dedicated server hosted with Webfusion (previously with Xcalibre) and this morning the IP address of the server was unavailable and thus no one could access our server!

Webfusion have this message and apology:

“There was planned maintenance with one of our network providers for the XCalibre range of IP addresses which was not expected to effect the XCalibre customers now with Webfusion. Unfortunately there was an effect which resulted in the IP range hosted location not been published which effected the connectivity to some shared and dedicated systems.

Webfusion and Flexiant have been working to resolve the issue as soon as this started and currently most IP’s are responding correctly. We are continuing to work to resolve the final addresses.

Both Webfusion with XCalibre and Flexiant apologise for this unforeseen downtime.”

We at eLink UK have been updating our twitter status feed http://twitter.com/elinkstatus as the morning went on, but if you feel there is any way we could improve communications please let us know.

Thank you, Pete

Managing Director

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